• Broadmedia GC Corporation

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Inquiry

Understanding when you inquire

  • We will make every effort to respond to your questions and comments. However, depending on the contents it may take additional time to respond and in some cases we may not be able to respond. We appreciate your understanding.
  • Saturdays, Sundays and national holidays are our company holidays.
    Questions and comments received on weekends and public holidays will be responded to on the following business day or thereafter.
  • Our responses are intended solely for the addressee. Unauthorized copying is prohibited. All rights reserved.

About handling of personal information

  1. Corporate Name
    Broadmedia GC Corporation
    8-4-14 Akasaka, Minato-ku, Tokyo
  2. Intended Use of Personal Information
    1.To respond appropriately to opinions, inquiries, or requests by providing answers and/or various materials.
    2.To analyze inquiries and make improvements to the quality of our services.
    3.If necessary, to confirm your identity when you contact us for a second time.
  3. Disclosure of Personal Information to Third Parties
    We will not disclose personal information to third parties, except for the purposes for which you have given consent. However, this does not apply in the following
    1.When complying with laws and regulations
    2.When disclosure is necessary for the protection of human life, human health or property, and it is difficult to obtain your consent
    3.When disclosure is necessary for reasons of public health or the sound development of children, and it is difficult to obtain your consent
    4.When it is necessary to cooperate with government agencies, local authorities, or parties working on their behalf to perform their duties as required by law, and obtaining your consent may obstruct those duties
  4. External Consignment of Personal Information
    We may consign personal information to third parties in order to facilitate smooth business operations. Personal information will only be consigned to carefully selected third parties that meet the standards defined by our company. Use of personal information will also be managed and supervised by our company.
  5. Voluntary Disclosure of Personal Information
    While the disclosure of your personal information to us is voluntary, please understand that, as we will respond to your inquiries via telephone or email, we may not be able to contact or respond appropriately to your inquiries if you do not provide us with the necessary personal information.
  6. Acquisition of Personal Information Via Non-Consensual Methods
    We do not use cookies, web beacons, or other non-consensual methods to collect personal information.
  7. Please click here for our company's privacy policy.

Inquiry Form

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